Responsible Gaming

    Our Commitment to Safe Gaming

    Gambling Should Be Entertainment, Not Income

    At Costello Catering, we promote responsible gaming practices. Gambling should only be viewed as a form of entertainment, similar to going to the cinema or watching a sporting event. It should never be considered as a way to make money, pay bills, or solve financial problems.

    Please gamble within your means and only with money you can afford to lose. If you ever feel that your gambling is becoming a problem, help and support are available.

    Age Verification

    In the United Kingdom, you must be at least 18 years of age to gamble legally. We strictly enforce age verification on all casino platforms and welcome bonuses. If you are under 18, you are not permitted to register, deposit, or participate in any gambling activities on our affiliated sites.

    By accessing casino services through our website, you confirm that you are of legal gambling age in your jurisdiction.

    Warning Signs of Problem Gambling

    Do you recognise any of the following warning signs? If so, it may be time to seek help:

    • Chasing losses (trying to win back money you've lost)
    • Gambling with money intended for essential expenses (rent, bills, food)
    • Hiding or lying about your gambling activity
    • Spending increasing amounts of time or money gambling
    • Neglecting family, friends, work, or hobbies due to gambling
    • Feeling anxious, stressed, or irritable when not gambling
    • Needing to gamble with larger amounts to achieve the same excitement
    • Unsuccessful attempts to cut down or control gambling
    • Borrowing money to gamble or pay gambling debts
    • Friends or family expressing concern about your gambling

    Self-Help Tools & Responsible Gaming Features

    Most regulated online casinos offer built-in tools to help you stay in control:

    • Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
    • Loss Limits: Cap the amount you're willing to lose during a gaming session
    • Reality Checks: Receive periodic reminders of how long you've been playing and how much you've wagered
    • Time-Out (Session Limits): Voluntarily suspend your account for a set period (hours, days, or weeks)
    • Self-Exclusion: Permanently or temporarily exclude yourself from gambling across multiple operators via the GamStop scheme

    Always use these tools to manage your gaming activity responsibly. Most casinos have these features available in account settings or responsible gaming sections.

    Support Organisations & Help Resources

    If you're struggling with problem gambling, support is available. Here are the most relevant organisations for your region:

    🇬🇧 United Kingdom

    • GamCare
      Confidential support, advice, and counselling for problem gamblers and their loved ones.
      www.gamcare.org.uk
      Phone: 0808 802 0133 (free, confidential, 24/7)
    • GamStop
      The National Self-Exclusion Scheme. Register yourself with multiple operators instantly.
      www.gamstop.co.uk
    • Gamblers Anonymous
      Free peer support groups across the UK.
      www.gamblersanonymous.org.uk
      Phone: 0330 094 0322

    International Support

    • 🇦🇺 Australia: Gambling Help Online
      www.gamblinghelponline.org.au
    • 🇨🇦 Canada: Responsible Gambling Council
      www.responsiblegambling.org
    • 🇺🇸 United States: National Council on Problem Gambling
      www.ncpgambling.org
      Helpline: 1-800-522-4700
    • 🇩🇪 Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
      Telephone Counselling: 0800 137 27 00 (free, confidential)

    If You Need Help, Reach Out Today

    Problem gambling is a serious issue, but recovery is possible with the right support. You are not alone. If you or someone you know is struggling with gambling, please contact one of the organisations above.

    Don't let gambling harm your health, relationships, or finances. Seek help today.